FAQ - PORT Homes

Find out more information about how our buying process works

Click the buttons below to find out more about some of the questions we are asked most often about our developments and the buying process – if you can’t find what you are looking for, contact us today and a member of our friendly team will be able to help.

General FAQ

During the construction phase of a site Port Homes is responsible for public areas within the boundary of a site. Upon completion of a development, in most cases these area’s are adopted by the relevant local authority and highways department. For more information regarding a particular development, please contact the on site sales department.

Port Homes has a dedicated team working to acquire more land throughout the UK and welcome anyone who would wish to discuss the sale of their land. Please fill out our contact form on our website or alternatively email sales@porthomes.co.uk and a member of our team will be in touch.

Sales & Consumer Relations

Port Homes do offer an Assisted Move Scheme where we will assist you in the sale of your existing home and pay your advertising and estate agency costs. We also offer a range of incentives which we can tailor to your individual needs. Please ask our Sales Advisor for further information.

We are sorry to hear that you wish to make a complaint. Please leave a message on at sales@porthomes.co.uk or alternatively, contact your nearest sales office and a member of our team will be happy to help.

Yes the water stop cock, is usually situated under your kitchen sink. Please ensure that should a leak arise, that the water to your home is turned off as soon as possible. The Gas isolation tap is situated in the meter box on the outside of your new home. Please ensure that these items are switched off prior to ringing our team on 01429 290430 where assistance will be arranged.

Suppliers and Subcontractors

If you would like to be considered as a potential future supplier to PORT Homes, please send an enquiry to sales@porthomes.co.uk.

In order to discuss working as a potential future subcontractor to Port Homes you will need to send an initial enquiry to sales@porthomes.co.uk and a member of our team will be in contact.

Menu